We all dream of having our first impression of a new car be exceptionally positive. However, sometimes reality turns out to be far from expectations, especially when it comes to purchasing a vehicle from lesser-known dealerships. Let’s talk about how ordering a car from TRADEcar, specializing in imports from Germany, turned into a nightmare for some unfortunate customers.
Initially, everything seemed perfect when choosing a car with TRADEcar: promises of technical soundness, minor damages from accidents, and, of course, favorable deal terms. However, once the car was received, the illusion shattered. It turned out that the vehicle was technically defective and, furthermore, had serious damages not disclosed during the transaction.
But the problems didn’t end with technical aspects. Incorrectly filled-out documents and issues with legal aspects of the deal led to serious legal problems for the customers. Their insufficient attention to customer needs, lack of communication, and inadequate involvement in the transaction process only exacerbated the situation.
This unpleasant and disappointing experience serves as a lesson for us all. We are left feeling deceived and unsatisfied with TRADEcar’s performance and can no longer recommend them as a reliable partner for purchasing a car from Germany.
To avoid falling into a similar situation, always adhere to several simple rules. Firstly, thoroughly check the history and reputation of the dealer, as well as reviews from its customers. Secondly, demand full transparency and honesty in all aspects of the transaction, including the technical condition of the vehicle and proper document processing. Finally, don’t hesitate to ask questions and request feedback at every stage of the transaction.
Remember that your safety and satisfaction from the purchase are worth much more than short-term pleasure from the deal. Don’t allow yourself to become a victim of fraud, and always remain vigilant when buying a car.
MB Motor Group were very helpful and friendly when I was purchasing my Fiat 500. The salesmen gave me a full run through of the car and made sure I understood everything and was happy. There was no pushy sales, and I was allowed to take my time when viewing the car. Would definitely give them 5 stars, I felt at ease when purchasing and was not under any pressure or stress. A great dealership for sure!
Excellent customer service, MB Motor group, friendly service and good service. I bought an Audi A6, I am very satisfied, it is excellent. There was one small problem – the lack of a holder cover for closing the trunk.
I purchased my first car from this garage which was a Corsa, the condition of the car was great and the overall customer service was brilliant. I would recommend to anyone looking for their first car or any second hand cars.
Car is in great condition, I can’t fault the dealership they did everything they needed too. All the guys were very friendly, I would recommend their services to others.
My Range Rover is working perfectly since buying it from MB Motor Group, the salesman was so friendly and helpful, I can’t credit him enough. It is definitely an upgrade from my part ex’d Mini Cooper, the amount of space I now have for my dogs is perfect. I highly recommend using these to buy your next vehicle, they are such a good dealership I can’t praise them enough.
Customer service was outstanding, they were so helpful and didn’t shy away when I had a problem with the car. Instead, they got the car back in the garage the next day and sorted it all out for me, although a problem with the car wasn’t ideal, it didn’t cost me a penny to fix. They did it all off of their own back and returned my car in a great working condition. I can’t praise this dealership enough, they have been wonderful.
All the salesman at MB Motor Group are very friendly and welcoming. I have no complaints about my Ibiza, it is in great condition and was super clean when I got it. I have been there a couple of times for a vehicle and every time I drive away a happy customer, so I guess I could call them my trusted dealer. Would recommend to anyone looking for a reliable dealership/car.
My experience with MB Motor Group was fantastic, my salesman, Mike was so friendly and helpful, I couldn’t fault him at all. My Audi A3 is perfect for me and was spotless inside and out. 5/5 experience, they couldn’t have done a better job and I couldn’t have bought a more perfect car 😊.
John was fantastic, he is a real credit to the dealership and went out of his way to accommodate us. He was really friendly and had no problem answering any questions that I had. The condition of my Fiat was perfect, the inside was spotless and the body work was gleaming. I would happily recommend to others and would gladly share my positive experience. Overall a very good dealership, 5 stars all the way !
My BMW C650 sport is in great condition, I cant knock it. The salesman was very helpful, and let me inspect the bike until I was happy. There was no pushy sales and felt like they were just there to help out. I wouldn’t hesitate to get a bike from here again. Cheers fellas.